Privacy Policy - Formaldex

1. Introduction

Formaldex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service at formaldex.com.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and password (encrypted). You may optionally provide additional profile information such as your name, job title, company, and preferences.

2.2 Conversation Data

We store your conversations with our AI assistant to provide continuity and improve your experience. This includes messages you send and responses generated by the AI.

2.3 Memory Data

Our AI extracts and stores "memories" — facts, preferences, and context from your conversations — to personalize future responses. You have full control over this feature and can view, edit, or delete any stored memories at any time.

2.4 Usage Data

We automatically collect certain information when you use our service, including IP address, browser type, device information, and usage patterns. This helps us improve our service and ensure security.

3. How We Use Your Information

To provide and maintain our AI assistant service
To personalize your experience based on your profile and memories
To respond to your conversations in your preferred language
To improve and optimize our service
To communicate with you about updates or issues
To ensure the security of our platform

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for our database infrastructure, which provides row-level security ensuring that your data is only accessible to you. Passwords are hashed and never stored in plain text.

5. Third-Party Services

We use the following third-party services to provide our AI assistant:

Google AI (Gemini) — Powers our AI responses and memory extraction
Supabase — Database and authentication infrastructure
Vercel — Hosting and analytics

These services have their own privacy policies and may process your data according to their terms.

6. Your Rights and Controls

You have the right to:

Access your personal data and memories
Edit or delete your profile information
Delete individual memories or all memories at once
Disable the memory feature entirely
Delete your account and all associated data
Export your data upon request

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete all your personal data, conversations, and memories within 30 days. Some anonymized usage data may be retained for analytics purposes.

8. Children's Privacy

Formaldex is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: ali@formaldex.com